Job Details:
Chief Operating Officer

Job Description

The Chief Operating Officer (COO) is a critical role in our organisation, responsible for strategic and operational leadership across:

• Age UK Bolton Charity, where we deliver a range of health, wellbeing, and advice services that meet the needs of older people in our community.
• Age UK Bolton Enterprises, our trading arm, focused on innovative, income-generating services.

This role serves as the Head of Health & Development, overseeing services that directly impact the lives of Bolton’s older people. You’ll exercise delegated authority and be the key deputy to the CEO, driving strategic initiatives and ensuring operational excellence.

As Chief Operating Officer, you will:

• Lead and innovate: Lead the strategic delivery of services such as Home from Hospital, Help at Home, Home Services, and Strength & Balance, ensuring they meet the highest standards of quality and impact.
• Drive enterprise growth: Lead the development of new products and services within Age UK Bolton Enterprises, supporting sustainable income generation and extending our reach.
• Develop and inspire teams: A pivotal member of the Senior Leadership Team and directly line managing the Senior Services Manager and Strength & Balance Service Manager, you’ll actively lead a culture of collaboration, cohesion, and high performance.
• Collaborate strategically: Collaborate with Bolton’s health and care systems to champion the needs of older people.
• Diversify income: Lead efforts to secure funding through innovative approaches, partnerships, and commissioning opportunities, ensuring financial sustainability.
• Represent the organisation: Deputise for the CEO as required, acting as a trusted leader and ambassador for Age UK Bolton, and regularly report to the Board of Trustees (Charity) and Board of Directors (Enterprises).

To view the full job description and specification, please download a Recruitment Pack.

• Competitive salary: £50,012 per annum.
• Employer-matched pension contribution of up to 7%.
• Access to two employee health and wellbeing schemes.
• 25 days annual leave per year, plus bank holidays. This increases to 28 days after 5 years.
• Fully flexible working arrangements to support a positive work-life balance.
• Designated COO office at our town centre location, with opportunities for remote working as needed.