Job Details:
Healthwatch Tameside Research Officer

Job Description

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Healthwatch Tameside Research Officer

Healthwatch Tameside is the independent champion for people who use health and social care services. We’re here to find out what matters to people and help make sure their views shape the support they need. We have the power to make sure that those in charge of services hear people’s voices. Our sole purpose is to help make care better for people.

The role

This role will undertake a range of research and engagement functions in line with the requirements of Healthwatch Tameside. The post holder will review and implement ongoing data collection and reporting processes used by Healthwatch Tameside. These focus on routinely collecting feedback from people who have used health and social care services. The work will involve leading the planning, delivery and reporting of the research elements of specific Healthwatch Tameside projects and deliver high quality research reports. The post holder will and to regularly monitor intelligence collated from local health and social care users in order to identify areas of best practice and improvement within the NHS and local authority. The role will also involve working with the Signposting Service including management of some cases received by the team.

The ideal candidate

The ideal candidate for this post will be highly capable of conducting qualitative research, and possess an understanding of quantitative research, with a critical and analytical eye for both detail and the bigger picture. You will be an effective communicator, with excellent written and verbal skills, and comfortable working within a small and ambitious team, as well as with volunteers.

You will have a high regard for the sensitivities of working within health and social care and be confident in using innovative but robust means of handling and presenting information in order to illuminate the lived experience of users of health and social care.

Salary: £32,076- £33,945 per annum (actual pro rata salary £23,166-£24,515 per annum)

NJC Scale: SO1 23 – 25

Hours: 26 hours per week (Monday to Friday; occasional weekend / evening work may be required)

Length of contract: Permanent (subject to continued funding)

Location: Hybrid (work from home and at our office and in communities across Tameside)

The closing date for applications is 15 July 2024.

Interviews will be held on 07 August 2024 and will include a panel interview and a task

To apply for this role please visit the Action Together website and download the application form and job description. Please submit your completed application form to [email protected] by advertised deadline and with the subject “confidential, job application”.

Postal applications can also be considered and these should be sent to:

HR Team

Action Together

80 Union Street

Oldham

OL1 1DJ

If you have any questions please contact a member of the HR team on 0161 339 2345

Please note, the successful candidates will be required to undertake a Standard Disclosure and Barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Support for applicants

We understand that not all applicants have access to the same support or opportunities for interview preparation, so we have included a range of support available on our Work with us page.

Flexible working opportunities
Membership of SimplyHealth
Ongoing professional development
Cycle and Tech loan schemes
26 days annual leave plus bank holidays