Job Details:
Housing Officer

Job Description

Housing Officer
Salary: £27,329 – £29,052 (dependent on experience, skills and knowledge)
Hours: Full time, 37 hours per week
Contract: Permanent
Location: Rochdale

You know housing can change lives, so do we. Help us make a difference and make housing work for the people who need a place to call home.

At The Bond Board, we believe everyone deserves a safe, secure home, and we know that private rented housing can play a part in solving homelessness when it's managed with care and purpose.

We’re looking for a Housing Officer who shares our commitment to supporting vulnerable people and preventing repeat homelessness. This is a key role in our small but growing team, helping to manage properties, collect rent, and make sure repairs are carried out quickly and fairly.

You’ll work closely with tenants who may be facing challenges, so empathy and good communication are just as important as property knowledge. This role combines practical housing management with a social purpose, helping people stay in their homes and build more stable lives.

What you’ll be doing

• Carrying out property viewings, sign-ups and move-ins
• Completing regular inspections and arranging repairs
• Managing rent collection and following up arrears
• Responding to housing-related issues and supporting tenancy sustainment
• Working alongside support staff and external contractors
• Helping us grow and improve how we manage homes

What we’re looking for

• Experience in housing management or a related setting
• Strong organisational and communication skills
• Ability to work flexibly and sensitively with vulnerable tenants
• Confidence using ICT and housing management systems

We value transferable skills and lived experience. If you meet most of the criteria and share our values, we’d still like to hear from you.

Why join us

We’re a values-led charity with a clear vision: a safe, accessible, just and sustainable private rented sector for people on low incomes.

You’ll be part of a supportive, down-to-earth team that’s making a real difference not just managing housing but changing lives.

Further details about the role and how to apply are available to download on our website at https://thebondboard.org.uk/get-involved/jobs/