Job Details:
Business Development & Delivery Manager

Job Description

Exciting times ahead at Victoria Baths – we’re expanding and looking to fill several new roles! One of these is the Business Development & Delivery Manager, a key position that will help us grow our commercial income, attract new business, and make the most of what we already have. You’ll work across the whole organisation to ensure we deliver exceptional events and activities.

We’re looking for someone who’s ready to lead and bring fresh ideas to the table, helping us meet our goals and drive income growth.

If you think you’re the right fit and want to help us reach our ambitions, we’d love to hear from you!

If you’d like to have a chat about the role or find out more about our organisation, don’t hesitate to get in touch with us at [email protected].

To apply: Visit www.victoriabaths.org.uk/job-vacancies. Please submit up to three sides of A4 (Arial 12-point) explaining why you’re the perfect match for this role, along with your CV and Equality Monitoring Form to [email protected]. (No agencies, please)

Deadline: 9am on 11th April
Interviews: 23rd April at Victoria Baths, Manchester

Job Overview 

The Business Development and Delivery Manager is responsible for driving the growth of the company by identifying new business opportunities, establishing relationships with potential clients, and expanding the company's income. This role requires strategic thinking, strong sales skills and the ability to identify and capitalize on business opportunities in line with the company’s long-term goals. The role also supports the delivery of events and activities as required. 

Key Responsibilities 

Identify and Pursue New Business Opportunities: 

• Conduct market research to identify emerging trends, potential clients, and business partnerships. 

• Develop and execute a growth strategy that aligns with company objectives. 

• Identify new business opportunities in key sectors and industries, including potential clients, joint ventures, and partnerships. 

• Specify business lines and the scope and sphere of the business 

Event Delivery 

• Supporting the high-quality delivery of events 

• Act as Duty Manager as required 

• Client Relationship Management

• Build and maintain strong relationships with existing and potential clients. 

• Manage communication between clients and the organisation to ensure satisfaction and retention. 

• Negotiate contracts and agreements, ensuring favourable terms for the company. 

Sales Strategy and Execution 

• Develop and implement sales strategies to meet company revenue goals. 

• Engage in sales presentations, product demonstrations, and meetings with prospective clients. 

• Develop proposals, pricing models, and business plans for new business opportunities. Market Analysis and Competitor Research 

• Analyse industry trends, competitor activities and customer needs to inform business strategies. 

• Monitor competitor offerings and pricing strategies to ensure the company stays competitive. 

Collaboration and Teamwork 

• Work closely across the organisation to align business development efforts. 

• Collaborate with other staff members to deliver customized solutions to clients. 

Reporting and Performance Tracking 

• Track and report on sales performance, new opportunities, and overall progress toward business development goals. 

• Provide regular updates and insights to senior management on the status of key business development initiatives. 

Team 

• Leading and managing a team of Event Officers (in house and freelance) to consistently deliver the highest standards of delivery for every event 

Person Specification 

Experience 

• Proven experience (typically 3-5 years) in business development, sales, or account management, preferably in a similar organisation. 

• Demonstrated track record of successfully driving business growth and managing relationships with key stakeholders. 

Skills 

• Excellent communication, negotiation, and interpersonal skills. 

• Strong project management and organizational abilities. 

• Proficiency with Microsoft Office Suite. 

• Analytical skills with the ability to assess market trends and financial performance. 

Personal Attributes 

• Results-oriented with a strong ability to meet or exceed sales targets. 

• Self-motivated, driven and able to work independently. 

• A strategic thinker with the ability to adapt to changing business environments. 

• Collaborative team player who can also take the initiative when needed. 

Other Attributes 

• Strong existing network of contacts in the industry.

.