Job Details:
Volunteering Development Worker

Job Description

Macc is Manchester’s support organisation for the Voluntary, Community, and Social Enterprise (VCSE) sector. We are committed to empowering communities and supporting over 160,000 volunteers across the city who contribute their time, skills, and energy to making a real difference.

Volunteer Centre Manchester, managed by Macc, connects volunteers with opportunities and helps organisations develop high-quality volunteering programmes. Our work supports community well-being and resilience, ensuring volunteering is accessible, inclusive, and impactful.

About the Role
We are looking for a proactive, people-focused individual to join our team as a Volunteering Development Worker. This role is ideal for someone who enjoys directly engaging with volunteers and community organisations, supporting them to develop rewarding, inclusive volunteering opportunities.

You will:

• Support individuals looking to volunteer by providing guidance and information.
• Help organisations develop, manage, and enhance their volunteer programmes.
• Lead on community engagement initiatives, ensuring volunteering is inclusive and accessible.
• Champion volunteering across Manchester, working with stakeholders to promote best practices.
• Contribute to the Volunteer Centre Quality Accreditation (VCQA), ensuring high standards in volunteer management and organisational support.
• Support digital engagement and develop innovative ways to recruit, retain, and engage volunteers.

This is a hands-on, people-focused role that requires excellent communication, problem-solving, and organisational skills.

Salary: £27,291 per annum (pro rata)
Hours: 35 hours per week (flexi-time system)
Location: Manchester City Centre with some remote working
Contract: Permanent (subject to funding)

Who We’re Looking For
We are seeking someone who:

• Engages confidently with diverse volunteers, organisations, and community groups.
• Has experience in volunteer coordination or community engagement.
• Understands volunteer management policies and best practices, including safeguarding and equality, diversity, and inclusion (EDI).
• Can develop inclusive volunteering programmes, ensuring accessibility for all communities.
• Is skilled in digital tools and social media, using them to promote volunteering opportunities effectively.
• Thinks creatively and solves problems proactively.
• Thrives in a dynamic role, managing multiple projects while keeping a people-first approach.
• Shares our passion for volunteering, community development, and Macc’s values.

If you have experience in volunteer support, outreach, partnership-building, or programme development, we’d love to hear from you!

Why Join Us?

• Work in a flexible and supportive team environment.
• Make a tangible impact on Manchester’s volunteering landscape.
• Develop meaningful partnerships with community organisations.
• Access ongoing learning and professional development opportunities.

• We operate through flexible working and home working: we have office space in the city centre but our approach balances personal choice, building teamwork and the needs of the people and groups we work with.
• All staff have Personal Development Plans and a budget to cover the costs of external training and/or personal development activities.
• Our Staff Health and Wellbeing Group: leads on ensuring we have a culture which supports the health and wellbeing of everyone at Macc. This includes “re-energise afternoons” taking time out to recharge and refresh; Mental Aid First Aid confidential support for staff who are struggling and a range of social and team activities throughout the year.
• Volunteering leave: staff are entitled to up to 2 days per year (pro rata), with pay, to engage in voluntary work - just as we ask other businesses to do.
• We encourage active travel and have incentives such as a support in buying public transport season tickets, a Cycle to Work scheme and travel expenses for cyclists.
• We have been an accredited Real Living Wage employer since 2013.