Job Details:
Energy Advice Worker

Job Description

We require an experienced Energy Advice Worker to join our Caritas Energy Saving Service to provide energy information, advice and support to households experiencing fuel poverty in deprived communities of Greater Manchester so that they can:

•Reduce energy consumption by employing energy-saving measures

•Reduce the cost of their energy bills through being on the right tariff etc

•Improve their mental and physical health and well-being by reducing the effects of fuel poverty

You will deliver information sessions and run advice surgeries in Caritas’ community services including Cornerstone Day Centre in Hulme, Red Door in Bury, Lalley Centre in Collyhurst as well as representing Caritas in our partnership organisations in their centres.

The advice work will be delivered face to face, but this will also include telephone/online sessions as well as home visits.  To ensure that the service is available to the whole community, you will work with interpreters (spoken language and British sign language).

The role requires you to have excellent customer service skills and the ability to communicate effectively on a one-to-one basis, as well as in a team.  You must be able to work independently and proactively using your own initiative to make appropriate decisions for the most positive outcomes. Additionally, you will have knowledge of advice work, good IT and administration skills.

There will be an opportunity to secure a Level 3 City and Guild qualification in Energy Awareness, therefore a willingness to secure this will need to be demonstrated.  Caritas will fund the training.

If this sounds like the next step, you are looking for and you would like to work with an organisation passionate about transforming lives we would love to hear from you!

PART TIME: 22.5 HOURS PER WEEK

FIXED TERM CONTRACT UNTIL 30 JUNE 2027

Closing date: Monday, 21 July 2025 at 9am

Interview: Monday, 28 July 2025

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check.  The role requires travel to other Caritas services.  A full UK driving licence with the use of a car insured for business purposes would be useful but is not essential.  Travel expenses can be claimed.

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford (caritassalford.org.uk) – About - Careers

If you have any queries or issues when applying, then please e-mail [email protected] and our HR department will be happy to help.  

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Salary Policy - The pay structure is designed to attract and retain the most talented and dedicated people. The structure is reviewed on an annual basis to ensure that salaries remain affordable and competitive

Annual leave - We have an annual leave entitlement of 26 days per year in addition to bank and public holidays. Our annual leave year operates from 1 April to 31 March

Pension Scheme - We provide all employees who earn more than the threshold membership of a pension scheme with Aviva. Currently our contribution is 5% of qualifying earnings.

Life Insurance - Twice annual salary payment for a death in service.

Occupational Sick Pay Scheme - Caritas offers a generous Occupational Sick Pay Scheme which increases with length of service.

Employee Assistance Programme - We offer employee’s access to an Employee Assistance Programme from Health Assured which offers the following support: • 24/7/365 confidential life management line • Counselling • Medical line – 24-hour access to trained nurses • Eldercare, childcare support and access to legal and financial information • Manager Consultancy and Support Service • Critical incident telephone support including stress intervention • Online help and advice for various issues • Health and preventative wellness programmes.

Maternity and Paternity Pay Scheme - Caritas offers Maternity and Paternity Pay schemes. 

Support, Learning and Development -  We are committed to developing skills and expertise and offer training and support to all employees. Employees are encouraged to develop and are required to attend mandatory training, other appropriate training, participate in supervision, annual appraisals and development reviews.

Policies and Procedures -  We have comprehensive policies and procedures which support family friendly policies including flexible working and work life balance.

Eye Care Scheme - Employees who are computer users have the right to request an eye test, the cost of which will be refunded and if glasses are required for VDU work a financial contribution will be made.

Annual Staff Conference - Staff are invited to attend the Annual Staff Conference.

Accredited Membership - Caritas is a Disability Confident Employer and a Living Wage Employer.