Job Details:
Relationships and Business Operations Manager

Job Description

Relationships & Business Operations Manager

Now You're Talking is looking to recruit a dynamic colleague to be the link between our therapists, corporate clients, and our day to day operations. 

If you’re experienced in relationship management, onboarding, and thriving in fast-paced start-up environments—and want to contribute to doing good, then look no further!

In this role, you’ll manage relationships, operations, and ensure our service excellence. You will onboard new therapists, manage corporate accounts, and streamline operations to ensure top-quality service—all while driving our mission to enhance mental health and wellbeing.

As a profit-with-purpose organisation, the majority of our profits are reinvested into Talk Listen Change to further our impact. Talk Listen Change, our parent company, do amazing life-changing work in communities across the UK - helping individuals and families build safe, happy and healthy relationships.

This role is our second permanent colleague appointment, so this is a fantastic opportunity for the right person to design ways of working, play an integral role in our start up and create a legacy of innovative mental health services.  Being a small team also means that you might need to get involved in areas outside of the job description, but that’s what can make it fun and exciting for the right person.

Location: We recognise that a one-size-fits-all approach doesn’t work for everyone. We’re committed to offering flexible working options that suit your individual needs. This role is a hybrid role which can be done remotely or in our office in Trafford, Manchester. 

Working Pattern: This is a full-time role, however, we encourage open conversations to find the best balance between professional and personal commitments. We believe that flexibility not only supports well-being and work-life balance but also drives creativity and success.

Annual ‘Continuous Professional Development’ allowance

Generous annual leave entitlement including:

• Additional December leave (Subject to yearly board approval)
• Birthday leave
• Health & Wellbeing Day
• EDI focused Volunteering Day

Access to Employee Assistance Programme

Access to Cycle to Work scheme

Paid 30-minute lunch-break & flexible working approach

Access to social activities hosted by Bruntwood.