Job Details:
Homeless Prevention Navigator

Job Description

We are looking to recruit a Homeless Prevention Navigator to be involved in setting up a new project within our well established services in Collyhurst and Hulme. The Caritas Homeless Prevention Service will provide early and extra help to households in Manchester to address poverty and avoid homelessness.

The Homeless Prevention Navigator will deliver 1 to 1 support, facilitate internet cafes and run information briefings to raise awareness about housing options. The aim of the Caritas Homeless Prevention Service is to reduce the number of families and households becoming homeless, improving people’s financial situation, increasing digital literacy to support people to manage their finances and improving people’s health and wellbeing through increased resilience and mor secure finances and housing.

You will work with a person-centred and strengths-based approach and have knowledge of advice work, and of the housing and/or benefits system.  Experience of working with families and individuals who are facing challenges, such as poverty, poor housing, physical and/or mental health issues or disabilities.

Additionally, you will have excellent customer service skills and proven IT and administration skills.

The hours of the role are from 9am – 5pm, Monday to Friday, with occasional work required outside these hours during evenings and weekends by arrangement.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Early applications are strongly encouraged as all applications will be reviewed as they are received, and we reserve the right to interview / appoint before the closing date.

Closing date: Monday, 20 October 2025 at 9:00am

Interview: Friday, 24 October 2025

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. 

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford (caritassalford.org.uk) – About - Careers

Salary Policy - The pay structure is designed to attract and retain the most talented and dedicated people. The structure is reviewed on an annual basis to ensure that salaries remain affordable and competitive

Annual leave - We have an annual leave entitlement of 26 days per year in addition to bank and public holidays. Our annual leave year operates from 1 April to 31 March

Pension Scheme - We provide all employees who earn more than the threshold membership of a pension scheme with Aviva. Currently our contribution is 5% of qualifying earnings.

Life Insurance - Twice annual salary payment for a death in service.

Occupational Sick Pay Scheme - Caritas offers a generous Occupational Sick Pay Scheme which increases with length of service.

Employee Assistance Programme - We offer employee’s access to an Employee Assistance Programme from Health Assured which offers the following support: 

• 24/7/365 confidential life management line
• Counselling
• Medical line – 24-hour access to trained nurses
• Eldercare, childcare support and access to legal and financial information
• Manager Consultancy and Support Service
• Critical incident telephone support including stress intervention
• Online help and advice for various issues
• Health and preventative wellness programmes.

Maternity and Paternity Pay Scheme - Caritas offers Maternity and Paternity Pay schemes. 

Support, Learning and Development -  We are committed to developing skills and expertise and offer training and support to all employees. Employees are encouraged to develop and are required to attend mandatory training, other appropriate training, participate in supervision, annual appraisals and development reviews.

Policies and Procedures -  We have comprehensive policies and procedures which support family friendly policies including flexible working and work life balance.

Eye Care Scheme - Employees who are computer users have the right to request an eye test, the cost of which will be refunded and if glasses are required for VDU work a financial contribution will be made.

Annual Staff Conference - Staff are invited to attend the Annual Staff Conference.

Accredited Membership - Caritas is a Disability Confident Employer and a Living Wage Employer.