Job Details:
Office/Administration & Hub Co-ordinator

Job Description

About The Role

This is role is being recruited as part of a team expansion, possible thanks to funding from The National
Lottery. This is a key role in our team to help administrate and coordinate the delivery of a range of
enterprise and community learning programmes, events and activities. Plus aid with expansion, growth and sustainability of the organisation longer term. You will help build on our successful track record and impact to date, whilst help support, deliver and evaluate new initiatives, helping us to reach a wide range of people, partners and communities, all with the goal of supporting diverse women changemakers and communities to create positive social change. The successful candidate will work alongside our Managing Director and small team of Enterprise and Learning Managers, plus wider specialist delivery partners and associates, to administrate, promote and evaluate social and community enterprise support for the future and help increase our reach, impact and sustainability, to unlock latent talent and accelerate the growth of the social economy in Greater Manchester, the North West and beyond.

About You
The successful candidate for this role will need to be able to operate independently and conscientiously
using their own initiative and be able to work remotely, as well as on site within our Flourish Hubs. Flourish Together is a fast-paced, creative, community facing and socially motivated organisation. We are looking for someone who has the energy, drive and focus needed, who shares our values and is experienced in all aspects of the role outlined below. Plus you will be responsive to individual and community needs, to help evolve and execute our ambitious plans. Alongside these qualities, you’ll have strong communication, operational and event co-ordination experience with excellent interpersonal skills. Key areas of competency and expertise are outlined below along with expectations of what the role will cover: A working knowledge of Xero accounting package would be an advantageous.

Job Specification: Office/Administration & Hub Co-ordinator
OFFICE ADMINISTRATION

• Manage day-to-day operations including maintaining supplies, equipment and facilities.
  Co-ordinate with vendors and service providers to ensure a well functioning office
  environment.
• Assist in the creation and implementation of administrative policies and procedures.
  Provide administrative support to the Directors in running general company affairs and
  preparing Board Meetings.

WEBSITE

• Assist with maintaining our website (in conjunction with the wider team and web provider) and
  ensure that the content is up to date at all times.
• Create and curate blogs and content for several sections of the site
• Maintain the Events page and liaise with Eventbrite, Canva and other online tools including
  Mailerlite for marketing and co-ordination activities.
• Support and be involved with web strategy and potential web providers including new
  innovations.

MARKETING

• Create physical and online marketing campaigns and activities to ensure that Hub has
  appropriate clients/ customers both hiring rooms, space and offices to ensure financial viability
  of the Hubs.
• Co-ordinate with the team to ensure programmes, events and activities are well promoted in a
  timely way, plus liaise with external agencies, sites and partners to boost engagement and
  marketing-related activities.
• Assist in the development and execution of wider marketing initiatives, including social media
  campaigns, e-mail marketing, PR strategy and content creation.
• Create and maintain marketing materials, ensuring that they are up to date and aligned with
  brand guidelines.
• Assist with the maintenance, updating and security of our databases and mailing list for
  communications, marketing, evaluation and outreach purposes.
• Monitor the effectiveness of marketing to ensure targets are reached
• Create press releases (in conjunction with the MD and any expert associates) and liaise with
  media as required

FINANCIAL SYSTEMS

• Utilise Xero for all financial data, transactions and requirements, and manage the system on a
  day to day basis.
• Manage and maintain sales and purchase ledgers, processing all data onto Xero and some
  wider financial documents using Excel.
• Produce reports for the business, both regularly and as and when required.
• Raise invoices for clients, record income received, process supplier invoices and expenses
  (including Associates and temporary staff), reconcile the bank with Xero, credit control as
  required.
• Assist with processing payroll in conjunction with the MD and Accountants.
• Maintain communication with the Accountants and Xero as and when required.

THE HUB

• Oversee day to day co-ordination of our two Hubs (in Stockport and Altrincham) with regards
  to our meeting rooms, co-working and office space, to include calendar management –
  bookings and reservations, invoicing, ensuring payments are made, tours of the space when
  required.
• Supporting the team with events pertaining to The Hubs and day to day tasks including, daily
  running, cleaning and maintaining a positive space and environment, plus oversee any
  maintenance.
• Ensure staff and volunteer cover at the sites as well as health and safety protocols are
  maintained and shared with staff, volunteers and clients.
• Achieve the revenue targets through promotion of the space, marketing, communications and
  pro-active sales activity.

COMMUNITY ENGAGEMENT AND NETWORK BUILDING

• Act as liaison between Flourish Together and the community, reaching diverse audiences spanning
  residents, local businesses and wider community organisations and social enterprises in order to
  generate new clients and users of the Hubs.
• Support with the organisation of community events and workshops to promote awareness of
  Flourish Together, the Hubs and our services.
• Represent Flourish Together, our partners and our community at a range of local and strategic
  events.

EVENTS

• Assist in planning, promoting, organising and executing events, workshops, and community
  programmes, incorporating the use of Eventbrite.
• Co-ordinate logistics, including venue booking, catering, sourcing equipment, set-up,
  attending venues as required, registration, set down and post event follow ups.
• Liaise with internal teams and external partners to ensure seamless event execution.

COMMUNITY AND NEWORK BUILDING COMMUNICATIONS

• Support relationship management – with our women changemakers network, hub members,
  partners, suppliers, clients and stakeholders.
• Support with Newsletter creation and dissemination
• Assist the MD with growing and supporting the Associate Team.
• Assist with growing the team of volunteers

In addition to the above, we may ask you to carry out any such reasonable tasks that we may require from
time to time to ensure the smooth running of the organisation and Flourish Hubs.

About Us
Flourish Together, supports social innovators, entrepreneurs and leaders to create the change they see
needed in communities and develops networks, assets and resources to enable communities to become
socially and economically active and empowered.

We achieve this through a series of peer learning opportunities, technical skills development programmes
crowd-sourcing, mentoring, intensive training and leadership development, alongside research, policy and
intensive consultancy work to help those seeking to better support social entrepreneurs. Our profits are
reinvested in supporting women to overcome disadvantage and lack of opportunity, by realising their
potential and developing economic independence through developing social and ethical ventures.

We have been evolving for over 12 years and during the last year alone, we have supported over 350 people to develop social/ethical ventures and charities alongside delivering a range of consultations, research and impact reviews spanning clients across the public and VCSE sectors. We also deliver enterprise support programmes/workshops, plus design and facilitate community led events and conferences. Past clients include; The GMCA, UnLtd, The School for Social Entrepreneurs, The University of Manchester, MMU, Manchester BME Network, Great Places, One Manchester, Stockport Homes, Manchester City Council, Workers Education Alliance, Nat West and a range of start-up and scaling social enterprises across the UK.

We have strong networks in more emergent areas where SE support is being provided including Higher
Education, Further Education, Housing Associations, Corporates, Local Authorities and more. We have research expertise, social value expertise and are a social enterprise ourselves so have communications styles, networks and knowledge which can gain deeper impact and the insight to design innovative programmes which can respond to real community need We have access to over 750 women led groups, organisations and enterprises, with links to a diverse range of women changemakers and women’s support networks in Greater Manchester, the North West and UK. Plus a network of hundreds of wider social ventures, charities and community organisations across the UK and beyond. 

We invest our surplus resources into social enterprise activity, in particular helping vulnerable women create the change they see needed in communities. To date we have invested seed funding raised from our network and community in over 150 diverse women led projects and organisations.

Join us to help create new programmes, activities and opportunities, so we can scale our reach and
impact and creatively innovate sustainable, positive futures for all.

For an informal chat about the role, expectations and support opportunities contact Nickala Torkington
[email protected] or call 07815023363.

Send a copy of your CV along with a covering letter outlining how your experience meets with the key
areas of competency and expertise we are looking for in the role.

DEADLINE TO APPLY: 30th May 2025

PROPOSED INTERVIEW DATES Friday 6th June, and Friday 13th June and Tuesday 17th June 2025.

Pension contribution