Job Details:
Data Coordinator (Fundraising)

Job Description

About Us  

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

Job Summary 

We have one 14-21 hours part time role that can be based from our Manchester, London, Bristol or Newcastle office. The salary for this role is £12,658-18,987 per year (£31,645 per year full time equivalent). This is a temporary role on a one-year fixed term contract. 

This is an exciting opportunity for a well-organised and professional individual to join our team to support our work with young LGBTQ+ people facing homelessness. This role will support the Fundraising team to maximise their database usage by acting as an in-house CRM and data expert. The successful post holder will contribute to the organisations financial success by delivering key learnings to inform fundraising strategy.

Key Responsibilities

• Work with the Fundraising team to maintain the accuracy, consistency, and integrity of data within the Access Charity CRM.
• Regularly audit the database to identify and rectify data quality issues.
• Implement best practices for data entry, data management, and data governance.
• Serve as the primary point of contact between the charity and the Access Charity CRM provider, project managing the development of new CRM features, training programs, and system enhancements.
• Provide ongoing support and training to staff, ensuring they are proficient in using the CRM to its full potential and troubleshoot CRM-related issues, coordinating with the provider for resolution.
• Develop and maintain data dashboards and reports that provide actionable insights to support fundraising strategies.
• Analyse fundraising data to identify trends, opportunities, and areas for improvement.
• Collaborate with the Fundraising team to develop data-driven approaches to donor engagement, retention, and acquisition.
• akt may from time to time require you to undertake additional or other duties as necessary as commensurate with the role.  

More information about the role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) 30th December 2024

Please note - applications will be reviewed as they're received and interviews conducted on a rolling basis. 

28 days holiday rising to 30 days after 5 years’ service, plus 8 bank holidays. 

Contributory Pension (1% contributary / 7% employer), BUPA employee assistance programme.