Job Details:
Customer Services Assistant

Job Description

We have an exciting opportunity for someone to join our new Tenant Services Team.

The role will involve assisting our customers with requests for repairs, paying their rent and processing applications for housing and maintaining the association’s waiting list. You will also provide an effective reception service and telephony service. Full training will be provided but you must have excellent communication, IT and numeracy skills.

You should have a flair for customer service with a keen interest in helping people. You must also be able to able to prioritise, work under pressure and be committed to promoting equality, diversity and inclusion.

Experienceinasimilarrolewouldbedesirable,howeverifyoufeelyouhavetransferableskillsfromanotherjob,studyorperhapsfromavoluntaryrole,pleasedemonstratethisinyourapplication.

This is a great opportunity to join a community-based organisation which provides employees with variety, early responsibility and the ability to make a real difference to the lives

*Fixed Term until February 2025*