Job Details:
Mental Health & Wellbeing Support Co-ordinator (30 hours)

Job Description

Creative Living Centre (CLC) is a registered charity, offering a person-centred, holistic approach to supporting people experiencing poor mental health and wellbeing in Bury (Greater Manchester). 

JOB DESCRIPTION

As a member of the Creative Living Centre (CLC) Service Delivery Team, the Mental Health and Wellbeing Support Co-ordinator is responsible for ensuring that new and existing members (service users) are provided with both initial and ongoing emotional support in either 1:1 or group sessions, as appropriate to their needs which are identified and reviewed on an ongoing basis.

Role Responsibilities

Overview

• Complete 1:1 appointments with new / returning members, working in a person centred, holistic way to understand their needs and to recommend appropriate support sessions and/or therapies.
• Help people to choose initial activities from the centre timetable and put into place initial goals relevant to their needs.
• Provide regular 1:1 emotional & practical support where appropriate for members to support their mental health and wellbeing.
• Deliver workshops, sessions, and courses to groups both internally and externally. This may be psychoeducational, physical and/or creative.

Service Delivery

• Complete relevant paperwork and forms accurately, taking into consideration confidentiality and GDPR.
• Maintain clear, timely and accurate records of all work including class attendance.
• Liaise with other services / professionals on behalf of members where appropriate.
• Refer / signpost members to other services depending on their needs.
• Discuss more complex cases with staff team and escalate support to the service delivery leads/ DSL(s) where appropriate.
• To ascertain whether someone is at risk (e.g., of abuse, self-harm or suicide) and take initial action according to the Centre’s policies, including involving or notifying the DSL team, supporting referrals, and maintaining accurate records.
• Represent the CLC at external events, e.g., to staff a CLC information stall.

Administration

• Ensure all required paperwork is filled in and stored in the appropriate place.
• Input work records to the CLC database.
• Update member attendance to appointment records, courses and sessions on database.
• Support with data analysis where needed.
• Complete case studies where appropriate in support of work completed with the CLC.
• To update and maintain course and workshop materials, including developing new materials where required.

General

• Be aware of and comply with the Centre's policies of Confidentiality, Health and Safety, Fire Safety, Safeguarding (and all other relevant policies), and to follow the staff code of conduct.
• Attend staff, centre and other meetings as required.
• Participate in activities and events that support mental health awareness and advocacy.
• Take part in supervision sessions and ongoing training and development opportunities as part of Continued Professional Development.
• Take part in other duties which are felt to be relevant to the role and which may not be specified above.