Job Details:
Support Worker
Support Worker
Organisation: The Boaz Trust
Locations: Greater Manchester
Salary: £26,812.00
Working Hours: Full-Time (37.5 hours per week, worked from Monday to Friday, usually 8.30am to 4.30pm, with a half hour lunch break.)
Type: Permanent
Job Description
The Support Worker is a vital member of our frontline team, helping us to meet our organisational objective to ‘provide a local, compassionate infrastructure supporting people seeking sanctuary who become destitute.’ We currently have six shared houses (22 bed spaces) for people who have been refused asylum, and we hope to increase this number in the months ahead.
The successful applicant will be responsible for providing 1:1, holistic and trauma informed support for initially up to 10 women who have been refused asylum and who are living in Boaz Trust accommodation, usually for a period of approximately 12 months. This role includes supporting women to access basic essentials, specialist services, and opportunities to improve their health and wellbeing, including an involvement in the delivery of an ongoing wellbeing programme (Boaz Life) for people in Boaz accommodation. This role will also support women in Boaz to engage with legal advice so that they understand their current legal situation, and to hopefully move towards a resolution of the situation that led to their homelessness. As we look to increase our accommodation over the coming months, the number of people supported by this role will also increase.
As well as being responsible for a caseload of women living in Boaz housing, this role will also deliver practical housing support in all of our properties for people who have been refused asylum (men and women). This will include cleaning and preparing rooms for new people to move in to, facilitating monthly house meetings and supporting people to keep the houses in a good condition, and delivering monthly cleaning supplies to the houses.
We are looking for someone empathetic, with high emotional intelligence and who can work in a trauma-informed way. This post requires someone with great communication skills, and a good understanding of the asylum process in the UK, as well as an understanding of the range of backgrounds and experiences that people seeking asylum will have come from.
The successful candidate will have excellent time management skills and will be able to make effective use of their time as they provide face to face support and house visits, as well as completing case notes and other required documentation, whilst being flexible enough to accommodate changes in plans and priorities.
Diversity, equity and inclusion are important to us at Boaz and we are working to improve in these areas across the organisation. We welcome applications from people of all backgrounds. We particularly encourage applications from people who are from Black, Asian and other minority ethnic backgrounds, who are currently under-represented at Boaz. We also strongly encourage applications from people who have lived experience of migration and / or the asylum process.
Hours Per Week: 37.5
Role Type/Cause: Advice and Information, Faith-based, Support Worker
25 days leave per annum, plus statutory/bank holidays.
Employer contribution of 6% gross salary into pension scheme.
This position can not be job shared
This position is not suitable as a secondment opportunity
Contact Name: Katie Lifford
Contact Details: [email protected]
Application Instructions:
Please email your CV along with a cover letter to Katie Lifford, Head of Support Services, to [email protected]
Your covering letter should be no more than two pages and tailored to the Person Specification. Please use this letter to tell us why you think you would be the right person for the job, and how your skills, experience and personal qualities meet the essential criteria. Your covering letter will be used as a key part of our shortlisting process.
Please also be sure to include the following information (if it isn’t already included in your CV): details of your current salary and notice period (if employed) and the names and contact details of two referees, one of which should be your current or most recent line manager.
We are proud to be a member of the Experts by Experience Employment Initiative (www.ebeemployment.org.uk), which aims to increase representation of people with lived experience of the UK immigration and asylum system in the charitable sector. Please feel free to use information and resources at: https://www.ebeemployment.org.uk/ebe which may help in preparing your job application.
Note: You must have permission to work in the UK and we will ask about any criminal convictions (though disclosure will not automatically lead to the withdrawal of any job offer) and take up a basic DBS check on the successful applicant.
Posted on 11 August 2025
Closes on 1 September 2025
Interviews week commencing 8 September 2025