Job Details:
Creative & Community Programme Manager

Job Description

Creative & Community Programme Manager

Exciting things are happening at Victoria Baths, and we’re looking to fill a number of new roles! One of these is the Creative & Community Programme Manager, a key position focused on building strong, meaningful relationships with local communities in Manchester and beyond. You’ll play a crucial part in supporting the growth and development of our communities by helping people gain new skills and raise their aspirations.

We believe in working closely with communities, empowering them to take the lead while we provide the support. We work as one team, with each person having a clear role to help us achieve our shared goals. We encourage fresh thinking and new ways of working.

If you’re excited by the idea of leading this role and helping us achieve our ambitions, we’d love to hear from you!

If you’d like to chat about the role or learn more about the organisation, feel free to reach out to us at [email protected].

To Apply: Please send us up to three sides of A4 (Arial 12-point) telling us why you’re the right person for the role, along with your CV and Equality Monitoring Form to [email protected]

Deadline: 9am on 11th April
Interviews: 24th April at Victoria Baths, Manchester.

Job Title: Creative & Community Programme Manager 

Reports To: Chief Executive Officer (CEO) 

Location: Victoria Baths, Hathersage Road, Manchester 

Job Type: Full-time across any 7 days, annualised hours, flexible working 

Salary: £36,124 - £38,626 Victoria Baths offers a LIEU scheme. 

Job Overview 

The Creative & Community Programme Manager is responsible for: 

• Devising, developing and delivering cultural and creative programming for Victoria Baths 

• Devising, developing and delivering community engagement activity 

• Building new relationships with key stakeholders, cultural and creative organisations, health and wellbeing organisations and our hyper-local, local communities and those across Manchester 

The Creative & Community Programme Manager is responsible for overseeing and managing Victoria Baths cultural and creative programming, ensuring that the organisation's initiatives are executed efficiently and effectively. Additionally the role focuses on engagement with various stakeholders, ensuring that programs are aligned with the organization's strategic goals, and fostering positive relationships with clients, partners, or participants. 

Key Responsibilities 

Engagement & Programme Management 

• Lead on the research, development, and delivery of cultural and creative, community and engagement programmes and partnerships, including programmes to fulfil the MCC and GMCA Cultural, Creative Health and other relevant objectives 

• Be working on multiple programmes and projects simultaneously 

• Set program goals, objectives, and performance metrics to ensure successful outcomes including social impact 

• Coordinate across the team to ensure the projects are delivered on time, within budget, and meet defined objectives 

• Track and report on project progress, outcomes, and challenges 

• Gather feedback from participants and stakeholders to continuously improve programmes 

Stakeholder Engagement 

• Build and maintain strong relationships with internal and external stakeholders 

• Serve as the primary point of contact for VBs programme 

• Lead on development of new stakeholders, communities and others who will support the growth of VB 

Strategic Planning 

• Work closely with your line manager to define the programme and engagement strategy and ensure alignment with organisational goals. 

• Identify opportunities for program growth or new initiatives to enhance engagement 

• Contribute to the development of long-term program strategies and plans 

Monitoring and Evaluation 

• Design and implement systems for monitoring performance and outcomes 

• Collect, analyse, and report on data related to program effectiveness. 

• Implement improvements based on evaluation findings to enhance program impact 

Budgeting and Resource Management 

• Develop and manage budgets, ensuring cost-effectiveness and efficient use of resources 

• Allocate resources, both human and financial, to meet organisational goals 

• Monitor and track expenditures to ensure delivery remains within budget 

Communication and Reporting 

• Develop clear, concise, and timely communication materials for internal and external stakeholders 

• Create reports, presentations, and updates for senior leadership on progress and results 

• Ensure stakeholders are regularly informed and engaged throughout 

Team Leadership 

• Lead, mentor, and support team/ freelance staff to ensure the successful execution of activity 

• Foster a collaborative and productive environment 

Risk Management 

• Identify potential risks and challenges related to activity delivery and engagement 

• Develop mitigation plans and contingency strategies to address risks as they arise 

Event Planning and Execution 

• Organise events, activities, performances, or workshops as part of the organisations strategy 

• Oversee events with the Events team e.g. speakers and content to ensure successful execution 

Person Specification 

• At least 3-5 years of outreach, engagement and ideally programme management, including project management, preferably in a related sector (non-profit, third sector, government, etc.). 

• Project Management: Excellent provable project management skills 

• Communication Skills: Excellent written and verbal communication abilities. Skilled in crafting reports, presentations, and other communications. 

• Analytical Skills: Strong ability to analyse data, monitor programme performance, and derive actionable insights.

• Relationship Building: Demonstrated ability to build and sustain relationships with diverse set of stakeholders. 

• Leadership: Ability to lead teams and foster a collaborative working environment. 

• Budgeting and Financial Management: Experience with managing budgets and financial resources. 

• Adaptability: Ability to navigate changing environments and adjust strategies accordingly. 

• Problem-solving: Strong critical thinking and problem-solving abilities. 

• Attention to detail: A focus on delivering high-quality results with accuracy. 

• Passion for social impact: A genuine interest in making a difference.