Job Details:
Volunteering Manager

Job Description

The purpose of the role is to lead, develop and support all aspects of the volunteer experience at George House Trust, and deliver the Volunteer Strategy in line with the George House Trust vision and mission.  This position is to cover parental leave and is a 12 month fixed term contract.  Please see our website for full details.  

Principal responsibilities and areas of focus:

The 5 key areas of focus for this role are: 

1. Manages the volunteering experience at George House Trust, ensuring it is rewarding and meaningful. Leads on the delivery and evaluation of George House Trust's volunteer strategy. 
2. Leads on all volunteer recruitment, working with project, programme and area leads so volunteer plans and roles align with our organisation’s vision and mission and strategic aims. 
3. Leads the induction of volunteers and supports and coaches volunteers. 
4. Leads on all volunteer safeguarding; volunteer management procedures, including budgets. 

5. Promotes volunteering both internally and externally, creating a positive culture where volunteering opportunities are understood and valued. 

    

Person Specification

Experience 

• Experience of managing volunteers in a service environment. 
• Experience in recruiting, training, and managing volunteers. 
• Experience in designing and delivering training for volunteers and/or staff. 
• Experience of safeguarding and understanding necessary escalations. 
• Experience in delivering volunteer reward and recognition initiatives.

Diversity and Inclusion 

George House Trust deals with diverse issues and we need a diverse team to respond to them, we particularly welcome applications from Black African and other racially minoritised groups and communities as they are currently under-represented in our work force. We ALWAYS actively encourage applications from people living with HIV

Skills 

• The ability to communicate effectively with individuals and groups from diverse communities. 
• Strong planning and organisational skills, effective resource utilisation and task prioritisation. 
• Leading and facilitating groups, training sessions and workshops. 
• Support, coach and develop volunteers to support teams who work across complex social issues in a busy environment. 
• Work with people and groups to effectively co-design new volunteer roles. 
• Showcase the impact of volunteering through effective output and outcomes reporting.

Knowledge and Understanding 

• Working knowledge of the law and ethical standards relating to volunteering and the charity sector. 
• Familiarity with safeguarding policies and practices, particularly in volunteer and support services. 
• Knowledge of working with stakeholders, external agencies and others.

Personal Attributes and Approach 

• A commitment to improving your own knowledge and skills. 
• A commitment to George House Trust’s mission, vision and values. 
• A commitment to equality, diversity and inclusion within the volunteer team and wider organisation. 
• To provide coaching and development support to volunteers and to ensure that they have access to relevant training that supports their role.

George House Trust will consider any reasonable adjustments requested by applicants with a disability (as defined under the Equality Act 2010) who meet the requirements of the post to be invited to interview, in line with the Disability Confident scheme. Please state this in your email accompanying your application.

We offer an excellent employee benefits package which includes: 

• an individualised approach to flexible working. 
• an 8% non-contributory pension scheme. 
• a cycle to work scheme. 
• a dedicated training budget for each employee. 
• full remote digital access to enable agile working. 
• 25 days annual leave plus 8 bank holidays plus additional days at Christmas.