Job Details:
Deputy CEO & Head of Advice

Job Description

We are seeking to appoint an enthusiastic, client focused and self-motivated Deputy CEO & Head of Advice. The ideal candidate will be able to demonstrate an outstanding track record and is ready for an exciting new challenge.

This is a new role within Citizens Advice Bury & Bolton, that will sit within our newly created Senior Leadership Team.

The successful candidate will:

• Ensure that our multi-channel advice services are high quality, client focused and effective to meeting evolving local need,
• Show resilience in a fast-changing environment, demonstrating agile thinking and planning skills
• Develop and maintain strong stakeholder relationships, and deputise for the CEO in their absence.

In return, we offer:

• A great team of staff and volunteers who share the joys of providing high quality advice services across Bury & Bolton, and some national services. 
• Our own building/office spaces and outreach services across Bury & Bolton. 
• Personalised induction and training for everyone in a new or promoted role. 
• Access to free well-being support and counselling through Togetherall for all team members (paid and volunteers).

Citizens Advice Bury & Bolton is an equal opportunities employer and welcome applications from people of all backgrounds. We are fully committed to safeguarding and promoting the welfare of our clients and expect all staff and volunteers to share this commitment. 

The CEO welcomes informal phone conversations in advance of submitting an application. Please email [email protected] for arrangements to be made.