Job Details:
Community Grocer Project Assistant

Job Description

We’re looking to recruit a 1 day (Thursday 8.30am-7pm) Community Grocer Project Assistant to coordinate the delivery of our award-winning Community Grocer project. For £3 a week, members can take home £15 worth of food and access a range of advice and opportunities across health, wellbeing, learning and welfare.

Key accountabilities:

• Coordinating membership, proactively seeking ways to improve the member experience.
• Day to day supervision and development of the volunteer team.
• Work collaboratively with Centre Manager to develop signposting and referral offer.
• Facilitate engagement with partners and agencies at the Community Grocers.
• Liaise with Fareshare and suppliers to monitor stock levels, ensuring a good value food offer.
• Oversee health, safety and operational compliance for the project.
• Opening and closing procedures including cleaning.
• Complete 121 support conversations with members engaging them in further support and opportunities.
• Undertake fire warden duties.

For this post, successful candidates will need to demonstrate their skills and experience of the following:

• Experience providing excellent and inclusive customer service in a busy environment.
• Experience in supporting, engaging and working with volunteers.
• Good organising and planning skills, with an ability to prioritise multiple demands.
• Passion for supporting people facing social exclusion and inequalities.
• Professional and welcoming attitude and conduct.
• Ability to work on own initiative in small, supportive team.
• Energy, enthusiasm, creativity and tenacity.
• Professional attitude and conduct.
• Willingness to undertake training and development for the role.
• Good IT skills including Microsoft Outlook, Word, Excel and using design tools.
• Genuine interest in the work of the organisation and our social purpose.
• Entitlement to work in the UK at the point of the role commencing.

All Healthy Me Healthy Communities post-holders must be able to demonstrate their commitment to:

• Health & Safety
• Reducing disadvantage
• Equal opportunities

• 5% employer pension.
• 25 days holiday plus 8 statutory bank holidays rising 1 day per year to a maximum of 30 days (pro rata for part time).
• Plus 1 paid leave day for your birthday and 1 wellbeing day accompanied by £100 wellbeing budget to be spent on an activity of your choice.
• Sick-pay is 4-weeks full pay, 4-weeks half-pay followed by statutory sick pay (subject to satisfactory probation period).
• Access to free, confidential 'Health Assured' employee assistance programme.
• We hold the Association for Accredited Learning 'People, Culture and Wellbeing Quality Mark' demonstrating our commitment to promoting a healthy, wellbeing-focused culture and working environment.
• HMHC strives to be an equal opportunities employer and celebrates diversity. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds