Job Details:
Living Well Mental Health Link Worker

Job Description

Key Responsibilities

Providing support

• Build relationships with people who are referred into the service, taking on a small caseload of short-term support for people accessing the service through a range of referral routes.
• Challenge and advocate for people when appropriate, e.g. when stigma and discrimination are identified.
• Provide a trauma informed service that listens to the people you support.
• Support people in connecting to other services across a range of partners in the public sector and VCSE organisations.
• Identify additional needs that people have and to highlight them to Manchester Living Well Service.
• Provide outreach sessions when required.

Developing Living Well

• Build relationships with staff within Community Mental Health Teams and Primary Care Networks and foster supportive and productive relationships across the system.
• Work to gather knowledge of what services are available for people to access, building a culture of shared knowledge and intelligence with other members of the team.
• Contribute to ensuring the service is accessible by working with other frontline colleagues to ensure that barriers into the service are identified and actions put in place to address them.

General Responsibilities

• Work reflectively and attending regular supervisions and team meetings.
• Be responsible for your personal and professional development, attending appropriate training and undertaking development activities as identified in collaboration with your line manager.
• Work as part of the wider Living Well team, upholding the values of TLC: Talk, Listen, Change and Living Well, contributing to the development of the Living Well approach.
• Support promotion of the service, including contributing to written materials.
• Support monitoring the impact of the service, gathering information as required.
• Contribute to the safe collection of people’s stories and feedback for use as qualitative evidence of impact.
• Ensure data is managed in compliance with General Data Protection Regulations.
• Ensure you have good practical familiarity with safeguarding procedures and ensure that good safeguarding practice is in place at all times.
• Carry out any other duties required to ensure successful delivery of this project.
• To conduct all work in a way that reflects the aims and principles of TLC, Talk Listen Change in particular TLC, Talk Listen Change policies on Equal Opportunities and Confidentiality.

Annual ‘Continuous Professional Development’ allowance

Generous annual leave entitlement including:

• Additional December leave (Subject to yearly board approval)
• Birthday leave
• Health & Wellbeing Day
• EDI focused Volunteering Day

Access to Employee Assistance Programme

Access to Cycle to Work scheme

Paid 30-minute lunch-break & flexible working approach

Access to social activities hosted by Bruntwood.