Job Details:
Emotional Health & Wellbeing Operational Manager

Job Description

“Early Break is a young people and family charity that believes excellence at all points of delivery is a requirement. If you take pride in your work, are hardworking, want to be professionally challenged and are passionate to make a difference in the lives of others then our organisation could well suit you. We have a strong set of values determined by staff which we continuously work towards. It is our shared expectation our staff will be “professionally curious” both in their delivery and ongoing professional development.” 

Vicky Maloney, CEO 

Key deliverables

• Lead, alongside the Senior Management Team (SMT), the Emotional Health and Wellbeing workstream and maintain of the highest standards in emotional/ mental health and wellbeing services, with flexibility in service provision and delivery
• Contribute to the maintenance of an ethos in which all workers, clients and all in contact with Early Break are valued and shown respect
• Ensure that Early Break is represented in a professional manner at all times
• Support the SMT in leading, motivating and line managing all workers and volunteers who deliver Early Break services
• Deliver training and support for workers in relation to national, local and in-house initiatives
• Represent the Service at relevant meetings, nationally, regionally and locally, as appropriate
• Allocate case work to workers and aid in monitoring case loads of individual workers
• Contribute to writing tenders and bids to charitable and statutory-sector funders
• Manage a small caseload and function as a key worker for young service users with emotional health and wellbeing issues as required
• Ensure flexible and realistic care packages are developed for clients and evaluated at agreed intervals, with a focus on voice of the child and participation
• Ensure that care co-ordination is implemented effectively in the Service area 
• Enable access to GP, CAMHS, Adult mental health services and other appropriate clinical input for clients
• Development of the Service’s volunteer capacity in line with Early Break’s Volunteer Charter
• Development of pathways in frontline service delivery
• Liaise on service delivery/practice matters with other partner agency workers
• Ensure that workers fulfil all professional requirements expected of them by the Service, including safeguarding, supervision and IT recording
• Ensure case work recording is maintained to the agreed standard at all times
• Lead on development of new ideas and initiatives, where appropriate
• Attend training to ensure professional development needs are met as a leader
• Support in the recruitment of staff to the service area
• Support the SMT in accountability for the budget and adhere to appropriate financial policies
• Work as an effective member of the Early Break Leadership Team to maintain excellent standards in service as part of the Clinical Governance in service
• Ensure that risk assessments and risk management are effectively managed
• Co-ordinate meetings as required 
• Ensure all workers undertake clinical supervision
• Ensure all workers are updated with mandatory training as required and highlight service-wide training needs as they arise
• Ensure that all Service Policies and Procedures are adhered to and contribute to reviews of Policies and Protocols where required
• Assist in the development of the Service in line with recommendations for vulnerable young people and their families
• Undertake any additional duties as directed by, and negotiated with, the Chief Executive

Company Benefits

• Long Service Leave: an additional 4 weeks paid holiday after every 3 years in service (subject to attendance thresholds).
• Supervision: 10 sessions per 12 months with an external supervisor to facilitate reflective practice.
• Wellbeing Day: 2 x half days of additional paid leave every 12 months as a ‘wellbeing day’ for staff.
• Volunteer Day: 1 day additional paid leave every 12 months as a ‘volunteer’ opportunity with another third sector organisation of your choice.